10DLC (10-Digit Long Code) is a messaging standard that allows businesses to send SMS messages via local phone numbers. To ensure compliance with industry regulations, all businesses using SMS must register their numbers for 10DLC.

    Important Information:

    - Deadline: To keep your current number(s) enabled for SMS messaging, registration must be completed by December 2024. If you do not complete the registration by this deadline, you will lose the ability to send SMS from your current numbers.

    - New Clients: New clients will not be able to send SMS until this form is correctly completed and approved.

    - Rejection Process: If your registration is incomplete or incorrect, it may be rejected. You will have the opportunity to correct and resubmit the form, but this could delay the process.

    - Approval Timeframe: Once submitted, the review and approval process typically takes 7-14 days. During this period, your SMS service may be temporarily unavailable if the form is not completed in time.

    - Automatic Approval of Numbers: Once your account is compliant with 10DLC, all your SMS-enabled numbers will automatically be approved and activated for SMS messaging.

    Please provide your current account name so we can track who has completed the process.

    Brand details needed:

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    Enter the full legal name of the company that owns the number(s).

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    If your business operates under a different name, provide the "Doing Business As" (DBA) name here.

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    Select the type of legal entity your business is registered under.

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    Enter the country where your business is legally registered.

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    Provide your company’s Tax Identification Number (TIN) or Employer Identification Number (EIN).

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    Enter the country that issued your company’s tax number or EIN.

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    Provide the registered business address here.

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    Enter your company’s website URL or online presence.

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    Select the business vertical that best describes your company.

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    Provide the email address where we can reach you regarding your registration.

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    Enter the phone number you would like to register for SMS campaigns.

    Campaign Details

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    Select the type of campaign you plan to run. For example, Customer Care is used for messages related to customer service, while Marketing is for promotional messages.

    2FAAccount NotificationCustomer CareDelivery NotificationFraud Alert MessagingHigher EducationMarketingPolling and VotingPublic Service AnnouncementSecurity Alert

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    Provide a description of the campaign, including the type of messages that will be sent.

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    This should describe how a consumer opts-in to the campaign, therefore giving consent to the sender to receive their messages. The call-to-action must be explicitly clear and inform the consumer of the nature of the program. If Multiple Opt-in methods can be used for the same campaign, you must list them all.

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    Provide a link to the terms and conditions related to your SMS campaign.

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    Provide a link to the privacy policy that covers how you handle user data for your SMS campaigns.

    Sample Messages: A minimum of 2 messages is required.

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    Provide a sample message that will be sent to customers.

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    Provide a sample message that will be sent to customers after they opt-in to the SMS campaign.

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    Provide a sample message that will be sent when a customer opts out of the SMS campaign.

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    Provide a help message with contact details, to be sent to customers who request help via the SMS campaign. Include brand name and relevant contact information such as email or web page links.